Our Work

Real Projects, Real Outcomes

We measure success by the impact we create. Every case study here represents a real client engagement with measurable, verified results.

Aggregate Impact Across All Engagements
2M+
Client Cost Savings ($)
78%
Avg. Automation Rate
50+
Projects Delivered
100%
On-Time Delivery
Filter by Industry
Healthcare & AI16 weeks

Drug Discovery Prediction Platform

Top-10 Pharmaceutical Company

The Challenge

The client's research team was manually screening thousands of molecular compounds for potential drug candidates — a process that took months per batch and had a hit rate below 5%. They needed a way to prioritize the most promising candidates before committing to expensive wet-lab experiments.

Our Solution

We built a custom prediction model trained on the client's proprietary molecular data combined with public datasets. The system uses graph neural networks to analyze molecular structures and predict binding affinities against target proteins. We deployed the model on AWS SageMaker with a React dashboard that lets researchers interactively explore predictions, filter by confidence scores, and export candidates for lab validation.

Key Insight

The biggest performance gain came not from model architecture, but from our data augmentation strategy — generating synthetic molecular variants that expanded the training set by 8x while maintaining chemical validity.

PyTorchGraph Neural NetworksAWS SageMakerReactPostgreSQL

Results

40%
Faster candidate screening
3.2x
Improvement in hit rate
60%
Reduction in wet-lab costs

"Servesys didn't just build a model — they fundamentally changed how our research team approaches candidate selection. The platform has become indispensable."

VP of Computational Biology

Fortune 100 Pharmaceutical

Enterprise SaaS12 weeks

AI-Powered Customer Support Platform

Series B SaaS Company

The Challenge

The client's support team was overwhelmed with 2,000+ tickets per day, with average resolution times exceeding 4 hours. They needed an intelligent system that could handle routine inquiries autonomously while routing complex issues to the right specialists with full context.

Our Solution

We designed and built a multi-agent chat platform with specialized AI agents for different support categories. The system uses RAG (Retrieval-Augmented Generation) to pull context from the client's knowledge base, previous tickets, and product documentation. Voice agents handle phone inquiries, while chat agents manage web and in-app support. A supervisor agent monitors conversations and escalates to human agents when confidence drops below threshold.

Key Insight

The supervisor agent was the breakthrough — by monitoring conversation sentiment and confidence in real-time, we achieved a seamless handoff experience that customers rated higher than direct human support.

LangChainOpenAIPineconeReactWebSocketNode.js

Results

78%
Tickets resolved by AI
< 30s
Average first response
4.6/5
Customer satisfaction

"Our support costs dropped 45% while customer satisfaction actually increased. The AI agents handle the routine work so our team can focus on the complex, high-value interactions."

Head of Customer Success

Series B SaaS Platform

Financial Services20 weeks

Real-Time Data Lake & Analytics Platform

Mid-Market Financial Services Firm

The Challenge

The client had data scattered across 15+ systems with no unified view. Analysts spent 60% of their time finding and cleaning data instead of analyzing it. Regulatory reporting was manual, error-prone, and consistently late.

Our Solution

We architected a cloud-native data lake on AWS with real-time ingestion from all source systems. Apache Kafka handles event streaming, while Spark processes batch transformations. dbt manages the transformation layer with full lineage tracking. We built automated regulatory reporting pipelines and a self-service analytics portal that lets analysts query unified data through a natural language interface powered by AI.

Key Insight

The natural language query interface was initially a nice-to-have, but it became the most-used feature. Analysts who previously waited days for data team responses could now get answers in seconds.

Apache KafkaSparkdbtSnowflakeTerraformReact

Results

15+
Systems unified
90%
Faster report generation
$2M+
Annual cost savings

"For the first time in our company's history, every department is working from the same data. The impact on decision-making speed has been transformational."

Chief Data Officer

Financial Services Firm

Consumer & Mobile10 weeks

Cross-Platform Wellness Application

Health-Tech Startup

The Challenge

The startup needed to launch on iOS, Android, and web simultaneously with a tight runway. They required real-time features like live coaching sessions, AI-generated meal plans, and integration with wearable devices — all within 10 weeks to hit their funding milestone.

Our Solution

We built a cross-platform application using React Native for mobile and Next.js for web, sharing 80% of the business logic. The AI meal planning engine uses fine-tuned models that account for dietary restrictions, preferences, and nutritional goals. Real-time coaching sessions use WebRTC for video with AI-powered form analysis. We deployed on AWS with auto-scaling infrastructure that handles traffic spikes during peak hours.

Key Insight

By sharing 80% of business logic between mobile and web, we effectively built three platforms for the cost of 1.5. The key was designing the data layer as platform-agnostic from day one.

React NativeNext.jsWebRTCOpenAIAWSPostgreSQL

Results

10 wks
Concept to App Store
50K+
Users in first month
Series A
Funding secured

"Servesys took us from a pitch deck to a funded company in 10 weeks. The quality of the product they shipped was what convinced our investors this was real."

CEO & Co-Founder

Health-Tech Startup

Government24 weeks

Secure Document Intelligence System

Federal Government Agency

The Challenge

The agency processed over 100,000 documents per month across multiple classification levels. Manual review was slow, inconsistent, and couldn't keep pace with incoming volume. They needed an automated system that met FedRAMP High security requirements.

Our Solution

We built a document intelligence pipeline deployed on AWS GovCloud with FedRAMP High compliance. The system uses fine-tuned language models for document classification, entity extraction, and automated summarization. A human-in-the-loop review interface lets analysts verify AI decisions with full audit trails. The system processes documents in isolated security enclaves based on classification level.

Key Insight

The biggest challenge wasn't the AI — it was building a system that met FedRAMP High requirements while remaining usable. We invested heavily in the review interface to ensure analysts trusted and adopted the system.

AWS GovCloudPythonFine-tuned LLMsReactZero-Trust Architecture

Results

85%
Reduction in processing time
97%
Classification accuracy
FedRAMP
High compliance achieved

"This system has fundamentally changed how our analysts work. What used to take days now takes minutes, and the accuracy is consistently higher than manual review."

Program Director

Federal Government Agency

How We Work

Every Project Follows This Path

01

Discovery

Deep-dive into your business, users, and technical landscape

02

Architecture

System design, data models, and API contracts

03

Build & Ship

Agile sprints with working software every 2 weeks

04

Optimize

Production deployment, monitoring, and continuous improvement

Your project could be next

Every engagement starts with a free strategy session. Let's discuss your challenges and explore how we can deliver similar results for your organization.